Effective date: 21 October 2026
This Privacy Policy explains how TIFS India Private Limited (“TIFS India”, “we”, “us” or “our”) handles personal information when you visit tifsindia.co, contact us, create an account, enrol in a TIFS Academy programme, use our services or buy from TIFS ProMart. It should be read with any notice or terms shown for a specific service.
1. Information we may collect
Depending on how you use the website, we may collect:
- Account and contact details such as your name, email address, phone number and account login records.
- Enquiry information such as your organisation, the service you are interested in and the message you send us.
- Academy information such as programme selections, enrolment and participation details, support requests and information needed to assess completion or issue a certificate.
- ProMart information such as items ordered, order history, recipient and delivery address, contact number and payment transaction reference or status.
- Information and files you choose to provide for a job application, service request or other interaction.
- Technical information such as browser or device details, IP address, session identifiers, pages visited and security or access logs.
Please do not submit patient records, children’s information, confidential case files, identity documents or other sensitive information through a general website form. For an agreed service that requires such material, share it only when you are authorised to do so and through a secure method provided by TIFS India.
2. How we use information
We use information as reasonably necessary to respond to enquiries; create and administer accounts; assess or manage course enrolments; provide consultancy, Academy, ProMart and Innovation Labs services; process orders and coordinate delivery; verify payments and handle refunds; provide customer support; maintain website functionality and security; prevent misuse; meet tax, accounting and other legal obligations; resolve disputes; and understand website usage and improve our pages.
We may send service-related messages about an enquiry, account, course, order or payment. We send promotional messages only where permitted by applicable law and, where required, with your consent. You can ask us to stop promotional messages.
3. Payments
Payments may be handled by Razorpay or another payment provider displayed at checkout. The provider collects and processes payment credentials under its own privacy notice and terms. TIFS India receives transaction information such as a payment reference, amount and status needed to confirm and administer your transaction. We do not ask you to send card PINs, one-time passwords or full card credentials to us.
4. Cookies and analytics
The website may use session or similar storage needed for sign-in, security and site functions. Google Analytics may be used on some pages to understand visits and website performance. Your browser settings can control or clear cookies and similar storage; disabling some items may affect website features.
5. When information may be shared
We may share relevant information with authorised TIFS India personnel and service providers who support website hosting, payment processing, email and communications, analytics, customer support, course administration, or order delivery. WhatsApp or other communication services may be used where enabled. These providers process information for their service and may have their own privacy terms. We do not sell personal information.
We may also disclose information where required by law or valid legal process, to protect people or the website, to establish or defend legal claims, or as part of a lawful business reorganisation. We limit sharing to what is reasonably relevant to the purpose.
6. Storage, retention and security
We retain personal information for as long as reasonably needed for the purposes described here, including providing services, maintaining required business and accounting records, addressing disputes and meeting legal obligations. We then delete or anonymise it when reasonably practicable, subject to lawful retention requirements.
We use reasonable safeguards intended to protect information against unauthorised access, loss or misuse. No website or transmission method can be guaranteed completely secure. Please protect your account credentials and contact us promptly if you believe your account or information has been misused.
7. Processing by service providers
Some service providers may process information in locations where they or their systems operate, which may be outside your state or country. We expect service providers to handle information under their applicable obligations and take reasonable steps in selecting and using them, subject to applicable law.
8. Your requests and choices
You may contact us to request access to or correction or erasure of personal information, withdraw consent where processing is based on consent, or raise a privacy concern. Requests are subject to applicable law, identity verification and records we are required to retain. We will respond within the period required by applicable law. You may also change browser cookie settings and opt out of promotional messages.
9. Children
Our services may include educational programmes. Where information about a person under 18 is needed, a parent or lawful guardian should provide or oversee the information and contact us with any privacy request. We seek to collect only information reasonably necessary for the relevant programme or service and handle it in accordance with applicable law.
10. Contact and updates
For privacy questions or requests, contact TIFS India at forensics@tifsindia.co or +91 79781 85891 / +91 93485 60850. Postal address: First Floor, IBL House, Plot no. 1494/1524 (T4), near Sai Temple, Cuttack–Puri Bypass Road, Badagarh, Bhubaneswar 751018, Odisha, India.
We may update this policy by publishing a revised version on this page. The effective date above identifies the latest version. This policy is intended to describe our practices in plain language and is subject to applicable law.
Last updated 21 October 2026